These are our repair guidelines
Within a period of one (1) year from the date of purchase of a new machine we repair it free of charge, with free return to customer within Europe.
MACHINES PAST ONE YEAR WARRANTY:
After one year from the date of purchase, we will repair worn/damaged machines at the following repair costs:
– 1st Hour: 40 Euros (+ VAT if applicable)
– Additional hours: 30 Euros/hour,
plus return shipping cost.
(Most worn/damaged machines require about 1-2 hours of service to repair.)
We assume a 6 month warranty for our repair work.
Please always read our Checklist before deciding to send us your shuffler for a repair!